3+ years in product management or product operations working on consumer internet or SaaS products, with a focus on internal or external customer experienceExperience with loan origination softwareExperience with insurance technologyExperience developing tools to manage complex customer or operational workflowsExperience working closely with product designers, managers and/or technical teams, such as software engineers, from concept through to executionExperience working with internal stakeholders such as customer support and operations teams